48 Community

Need another SIM for use in different device

Hi I have a 48 simcard in a surveillance camera for data only I want to get one for my fone to use for calls etc

Can't top-up -don't receive code from bank

I can't top up my account, I don't receive any messages with a code from the bank

Confusion over membership charges

Hi thereI top up to my 48 sim today paid€26 after that same payment or €12.99Kind regards

Change auto-renewal date so 3 accounts renew same day?

I have 3 accounts for my kids and I want them all to renew on same date….is it possible to change payment date?

Renewal of membership not active despite doing before date.

How to withdraw credit from my account?

I want to withdraw the credit I have deposited in my account, how can I do it?

Can I upgrade from €7.99 to €12.99?

Can I upgrade from €7.99 to 12.99 from today

Paid twice for plan - can I get a refund for the second one?

Hi  I have paid twice for the same plan and the amount got deducted from my bank account, how should i cancel and get refund for that. Although i does not need the plan but still paid it twice. How to cancel and get refund for those.

Old SIM doesn't work and need a replacement

HelloMy old sim doesn't work I ordered another sim I need to activate it and need to keep the old number

Changing over my phone number

I am already at 48 customer for a couple of years I’ve ordered a new Sim card and I have a new phone I just want to put in the new Sim card and change over to a new phone number how do I go about doing it to carry over my credit from my old Sim card