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Forum Posts

Payment deducted twice

Hi,I recharged my plan for a month, initially it showed error for payment and for second time when i tried to pay, my payment was deducted twice. Can you help to get the refund please.Thanks

Auto-renewal failed due to insufficient funds - what next?

I've had a plan for months, and it was on automatic payment, but I didn't have money in my account, so it wasn't paid automatically. I've already put money in and went to the app to pay, but it's saying to buy a plan. Do I have to purchase everything...