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Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Plan expired - immediately cut off

My elderly brother had a failed renewal of his plan - through no fault of his. I presume some glitch in the bank transaction caused the failure. The card details were correct and valid. My issue is that within minutes his service was cut off. Surely ...

Why does my plan not have unlimited data?

Why is my plan not unlimited, but only 200GB per month? Why is there no online customer service function, which allows real-time conversation, to cancel it or move it to another place?

Resolved! Keeping 48 account active while travelling abroad for a year

Hi there, I am planning to travel to the UK for a year and would like to inquire about the following: 1.  I would like to stop my current 100GB plan subscription, but I wish to retain my phone number during this period. Is it possible to keep my numb...

Can't buy first plan due to problem with my bank

hi there,  I have joined up with 48 mobile I am trying to get a mobile plan, there is a problem with my bank at moment, I can`t make call or send texts.  Bank of Ireland said I should have my New Card On Monday or Tuesday  Siobhan McArthur