Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

use a HuawauDownload failed

Hi All, I have Guido membership and received a message with a download.  When I select it I get a download failed message (data service unavailable, check network settings). What setting am I supposed to check and what am I checking for? Regards

luddite by Visitor
  • 2241 Views
  • 2 replies
  • 0 like

Unable to top up since change over

For the last 3 weeks I have been without credit. The site seems frozen when I try to top up. I've tried on 2 different devices. It v annoying now at this stage   

aysu by Newcomer
  • 9652 Views
  • 16 replies
  • 0 like

Didn’t get my money back from my account when I left 48.

Hi. I had awful trouble with 46 for the past 7 to 8 months. My phone had stopped working last November and got two whole months ye could not resolve the problem. I ordered a new sim as it was due to the upgrade to 4G and my SIM card was not new enoug...

Top up

Hi I’m trying to top up with my new bank card and it’s saying there is a problem with my card.. all my details are correct can anyone help? Thanks

Landline minutes

HiAre landline minutes included in the new membership packages? No mention of them just the 300 mobile minutesThanks

Unable to buy membership

Hey, I am unable to buy membership or topup since the site changed as i get the error "Sorry you are not allowed to purchase memberships, since you have a SIM swap in progress". error

Screenshot 2020-04-22 at 10.26.56.png

Unable to buy memebership

Hey, I am unable to buy membership or topup since the site changed as i get the error "Sorry you are not allowed to purchase memberships, since you have a SIM swap in progress". error I also can not signin to the community as I dont know my username ...

Screenshot 2020-04-22 at 10.26.56.png Screenshot 2020-04-22 at 10.28.10.png
swan by Newcomer
  • 2960 Views
  • 1 replies
  • 1 like