48 Community

Number hasn't ported after 5 hours

I did activate my new sim and asked to move my number 5 hours ago, it doesn't move yet

My SIM is suspended

How can I get/see my new number?

Hi I just want to get a new number if the service works ok then I’ll transfer my other number here, and I need to choose my number if possible

No chat option - how to contact 48 support?

Where can I get in contact with customer care? No bubble appears for me to access care team on chat? Beyond frustrated at this stage,already regret signing up,can someone please help with me to get in contact with 48 somehow..have emailed but nothing...

Confused after joining 48 & buying membership

I have Authorised AIB to pat 25.98  to  48 mobile. Please update my credit. Joining 48 mobile is very complicated for an 80 year old (Plus a few younger helpers)!! I hope this will finally  get me started after 3 days of trying. Kathleen O Grady

New to 48 but SIM not working in phone so far

Hello,   I need help. I moved my mom’s old phone yesterday from 3 network to 48. Her phone will not work now, no calls internet txts etc. three said her phone was unlocked.  paid €25 to start up yesterday to 48       Thanks Joanne

Lost phone, ordered new SIM, will number stay the same?

i lost my phone and so went my old sim with it. I ordered new sim, will the number remain same? 

48 SIM didn't activate

Can't activate 48 sim card

Where is my SIM?

Have new 48 SIM but want to move my old number

I have the 48 sim but i want toMove my old number