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Forum Posts

iMessage and Facetime won’t activate my number

4 days ago I switched from Three to 48. I moved my number over but my iMessage and facetime won’t activate. I have tried every option I could find on the internet and still not working. It’s telling me “You must have a SIM associated with an apple de...

Can't order a SIM due to various errors

Hi, I can't order sim card, I've tried varies option including "need a sim" and "replacment sim order" for which I got to enter an postal address but every method prompts basically, can't determime IP address, current sim card/cell number, abroad, us...

Can't receive security text in order to pay for plan

So my number was ported this morning and I used up my free 1GB by lunchtime. I went online to buy a plan and when I enter all my card details I can't receive a text from bank with code to verify payment. I can't send or receive texts so now stuck wit...

Resolved! Transfer number error "This MSISDN already exists"

I tried logging in the app last week before I saw the notice and I thought I had forgotten my password. I tried resetting it and it said my email address was invalid. I stupidly made a new account under the same email address so now I can't access my...

Resolved! Got first membership but can't make calls/send texts

Hello there,    I activated my new sim card yesterday, got my membership today, and I still can 't make calls and text, it says that I don 't have enough credit. Is it normal? How long will it take til i can 't use it? Thanks a lot for your help.    ...