48 Community

Request letters

HiLast recharge I did two times it did not show the initial one recharged later money deducted two times pls do the needfulAnd use the money for next timeThank fulLiby varghese

Hi, I've noticed that my previous plan is no longer available, and the only option I can see is the €12.99 plan. Could you please explain why?Also, I'm unable to use my existing credit balance to pay for the renewal. Could you please check why this i...

Data roqming

Its says I don't have a plan but when I try to get to one its says that the plan is working in the background and wait for it to hit my account?

Plan

Hello 48 team,I switched to 48 a month ago and was promised a monthly payment of €9.99 for the first 6 months. However, my second payment is showing as €12.99 instead of €9.99.Could you please check why I am being charged a different amount and confi...

Drogheda

My plan was 10.99 since 4 years, it's expired, I want to buy the same. But it's showing only 12.99 plan. How can I renew the same plan

9.99 plan

I joined 48 last week, and the €9.99 for 24 months deal wasn’t available then. Now you’re offering this new deal. Does that mean I’m not eligible just because I joined a few days earlier? I’ve literally only been with 48 for less than a week. Is ther...

Please check my network doesn't work

[email protected]

48

Hi, I paid €12.99 for my Unlimited Data plan. My48 shows the plan as paid under “Your upcoming plans” for 23 November, but I cannot make calls or use mobile data. When I try to call, I am told to top up. Could you please activate my current plan or c...