48 Community

What’s with the extra money I have to pay

Hi, I’m a new member and I’m confused about the one-time activation cost. I never knew that was a thing? I thought you only had to pay just for The monthly cost of mobile data. Is this a new thing, I am not so aware but I do not want to pay it. Is th...

I ported the number , 9.99 doesnt show but 12.99. Why?

After I activated the card . Ported the number to 48 . Try to buy the plan but guess what ? Only option available straight 12.99 instead if 9.99 that is widely promoted until 1st November . Today is 15 October . Why cant I buy the 9.99 plan as advert...

Top up issue

I can’t top up that 9.99 plan I credit to 48 account

Network service slow

The network service is slow in Abbeyside, Dungarvan. Can we fix this issue?

Abroad

I need to chat with an agent

Resolved! phoning other numbers

My phone will only allow me to call certain mobile numbers yet when i try to ring someone else on their mobile , i am being told "sorry you are not allowed to call this number" , just wondering how this could be fixed?

Cant get into my account keeps knocking me out

I can't get into my account

Can’t use 4G or 5G when on a voice call

VoLTE / 4G Calling not working on my 48 SIMHi,When I make or receive a call on my 48 SIM, my iPhone drops from 5G to 3G for the duration of the call, and my mobile data slows or stops.Details:- Only one SIM in the phone- VoLTE is switched on (Setting...