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The community is here 24/7, for you to use as much or as little as you want.
Ultimately you get back what you put in, so get in the know and lets collaborate to make your 48 network the best it can be.

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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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Move my number

I try to move my number. They ask me your account number. It’s not right. I need to do this more time. There is no choice when I go to profile move my number. I can’t.

New phone

I have changed phone to oukitel and I have went to APN setting changed everything to what it should be and my data still will not come on I'm a 48 customer

Service

Hy im not happy service no signal network no signal mobile im want refund my money

In the uk

phone will not work in the uk plus battery runs down very quickly and phone heats up was lucky to get boarding pass up on phone the last time ?? 

Cannot top up my plan

I am trying to refresh my plan by adding 10.99 to my 48 but it keeps telling me that something has gone wrong.

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Welcome to your 48 community

The community is your space to get to know, and put your stamp on all things 48. Here you can:

• Be the CEO of your 48 info. We have detailed FAQ guides available in our 48 knowledgebase.
• Need answers, then your fellow 48’ers are waiting in Ask your community.
• Pay it forward and share your wisdom with others by answering their questions too.
• News room – keep up to date with latest news, competition T&C and idea’s forum.

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Latest from our Blog

Planned Maintenance: 23 July 2026

Some online services will be unavailable between 12:00am and 7:00am on 23 July while we carry out essential maintenance. The work is taking place overnight to minimise disruption. Your mobile service ...

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Recruit & Reward Giveaway: Win Amazing Prizes!

Got friends who'd love 48? Now's the perfect time to invite them to join and get rewarded. From 14 July to 25 August 2026, every successful recruit gives you an entry into our Recruit & Reward Giveawa...

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Win a €200 hotel voucher!

  JerryJoseK0026_0-1781790628851.png A little thank you… and a chance to win a getaway! Being part of the 48 community has its perks, and this is one of them  We wanted to do something nice to say th...

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🔒 My48 Account Security Update

We’re making some important updates to better protect your account. From 21 April, all passwords must meet our updated security requirements. If you’ve updated your password since 4 November, no actio...

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