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Ultimately you get back what you put in, so get in the know and lets collaborate to make your 48 network the best it can be.

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Need help reactivating €9.99 plan

Hi, I am contacting you regarding my account plan. My account previously had the €9.99 monthly plan. I need your help to reactivate the €9.99 plan for my mobile number.My payment failed by mistake, but I would like to keep my grandfathered €9.99 plan...

Signing up

Help My sister joined 48 through my link and can’t top up as you are asking for double payment. She joined the plan at 9.99 per month for two years then after it goes up to 12.99. Why does she have to pay 19.98 . I never had to go through this proces...

reactivate

Hi, my phone was suspended due to long-time inactivity. I just paid €12.99 for a monthly plan today (payment cleared), but my SIM card status is still suspended and has no network service

Issues with receiving

I have a split porting issue. I can receive calls from all other networks, but incoming calls from eir mobile/landline numbers fail to connect.

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Welcome to your 48 community

The community is your space to get to know, and put your stamp on all things 48. Here you can:

• Be the CEO of your 48 info. We have detailed FAQ guides available in our 48 knowledgebase.
• Need answers, then your fellow 48’ers are waiting in Ask your community.
• Pay it forward and share your wisdom with others by answering their questions too.
• News room – keep up to date with latest news, competition T&C and idea’s forum.

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Latest from our Blog

Planned Maintenance: 23 July 2026

Some online services will be unavailable between 12:00am and 7:00am on 23 July while we carry out essential maintenance. The work is taking place overnight to minimise disruption. Your mobile service ...

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Recruit & Reward Giveaway: Win Amazing Prizes!

Got friends who'd love 48? Now's the perfect time to invite them to join and get rewarded. From 14 July to 25 August 2026, every successful recruit gives you an entry into our Recruit & Reward Giveawa...

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Win a €200 hotel voucher!

  JerryJoseK0026_0-1781790628851.png A little thank you… and a chance to win a getaway! Being part of the 48 community has its perks, and this is one of them  We wanted to do something nice to say th...

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🔒 My48 Account Security Update

We’re making some important updates to better protect your account. From 21 April, all passwords must meet our updated security requirements. If you’ve updated your password since 4 November, no actio...

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