48 Community

Money deducted twice - how to get a refund?

They have deducted my money twice, how can I get back my moneyPlease help

Does 48 SIM have mobile data speed throttling?

I've been using a 48 SIM card in my router and noticed a clear speed throttling issue when downloading games on Steam: Initially, my download speed is 500Mbps (60MB/s).However, after downloading over 20GB, the speed suddenly drops to 180Mbps (22MB/s)...

Want to buy €12.99 plan but can't seem to change to it

Hi I would like to update my plan but i cant seem to change it. I wouldlike to update to the 5g plann for €12.99

Suddenly not registered on network

I am all of a sudden getting a message saying not registered on network anytime I try making a call?? Anyone know how to solve this?

Mobile data hasn't worked for months!

My mobile data is not working, when I'm outside the range of my home's wifi broadband. I never use my data allowance on my phone but I bought tickets to a gig and will need access to my mobile network data to open up Ticketmaster and scan the tickets...

Request for SIM reactivation – unable to log in

Hi, I need some help with reactivating my 48 SIM card. It has been inactive for the past few months, and now I’m unable to log into my account or recharge it. Has anyone else faced this issue before? What’s the best way to get my SIM reactivated? Any...

Paid twice for plan - can I get a refund for the second one?

Hi I have paid twice for the same plan and the amount got deducted from my bank account, how should i cancel and get refund for that. Although i does not need the plan but still paid it twice. How to cancel and get refund for those.

Roaming not working

Iv paid for a plan with roaming and still not working

Can't send message from iPhone to Android

I want to send message from my iPhone 15pro to android or smart phone.My iPhone 15pro won’t do it?

Porting from eir to 48 failed - eir say no problem their end

My porting has been rejected from eir to 48 I’ve already prepaid 2 months balance in my 48 sim still it’s showing porting rejected I contacted eir and they said there’s no problem from their end idk what to do help me out !