Having trouble getting online? If you’ve just joined us, or have a new phone, you may need to update your settings. Why waste time entering all the settings manually when it could just take you a few clicks! You can get all the settings you need vi...
If you tried to pay your membership and were overcharged, chances are that you’ve accidentally bought more memberships that you meant to. When you buy a membership it is “queued” in your account and will only kick in once your current membershi...
In order to get your calls/texts/internet to work, topping up is not enough; you’ll need to convert the top up into membership. 48 have memberships which are bundles of calls, texts and internet. You’ll need to buy a membership each month to have...
This one crops up repeatedly so I thought that I'd do a FAQ on it... I just bought a new membership but still can't make calls/send texts/use the internet. Why? The most common reason is that you have a current membership in place, it has no...
On the odd occasion your network connection may drop. Most of the time this can be fixed by following a few simple steps. Can you try a restart of your phone? Just switch the phone off for 30 seconds and restart again. That should be the firs...
I bought my membership. Why can't I call or text? More Info There are a few things to check in this case. Has your membership expired yet? If you’ve bought a new membership and you’re not able to call or text, chances are your old membership hasn...
How do I know what kind of SIM to order for my phone? More Info There's only 1 type of SIM sold on 48, known as a Trio SIM. This is a normal sized SIM with perforations on it, so you can snap out a Micro or Nano SIM depending on the size you need. ...
In certain situations your iPhone may display one of the following errors: "Invalid SIM" or "No SIM Card installed" alert appears intermittently. Status bar displays "No SIM" when a SIM card is installed. It could be for any of the ...
