Original text:
为什么我的计划不是无限的，而是每月只有 200GB？为什么没有在线客服功能，可以实时对话取消或移动到另一个地方？
Google translate from Simplified Chinese:
Why is my plan not unlimited but only 200GB per month? Why is there no live customer service feature where the conversation can be canceled or moved to another location in real time?
The €12.99 plan currently has a Fair Usage Policy cap of €200GB on mobile data usage.
This is being removed imminently:
If you want to contact 48 support then see the links in my signature below.
