Ask the 48 Community

48 has no support for Android RCS

I just switched to 48 to find I can't receive SMS from most of my contacts. One of my contacts switched off RCS and then I was able to receive the SMS. I contacted support to be told 48 do not support RCS, just SMS! "And with 48, we do not have RCS s...

Can I use WiFi calling on 48?

Can I use wifi calling on 48?

Power outages

My phone does not work whenever there we have a power outage. I understand that wifi will be gone when power goes, but I get no phone signal at all or option to go on my data. I am concerned about the storm on Friday that the power will go again and ...

No connection after returning from roaming in Italy

I came home from Italy and now my phone won’t connect

SIM stopped working & I need a replacement

My SiM has stopped working last night,have powered on/off phone, changed Sim to another phone ( still not working), tried my husbands sim in my phone ( works). I have ordered a replacement SIM but am trying to contact an agent for 48 but no text bubb...

SIM not working

My new sim is not connecting

If I refer friends how can they keep their existing numbers?

Hi,I want to share my referral link with my friends, but they are currently using other network SIMs. If I refer them, how can they join the 48 network while keeping the same number they are using now? Can you please help me understand the process fo...

Roaming not working in UK

Hi! I’m in the UK currently and my phone is only working when I am WiFi. Once I am away from WiFi I cannot make or receive calls/texts or access the internet or apps. The network defaults to Vodafone UK, I have manually tried other networks but they ...