48 Community

No internet from phone when hotspot enabled

Good evening. I bought your card 48, activated it, topped up my account with 13 euros and paid 13 euros for the SIM card. I share the Internet on my son's tablet. When YouTube works on his tablet, the Internet on my phone does not work at all. Please...

Need to port over my old number, please ring me

Hi, I.m new to 48 mobile and i need to retain my old number and not this new one ye gave me can you ring me on the new number and help me make the change  Thanks penny Laffan

How can I use cash credit to pay for membership?

hey I have added credit balance into my account, how to redeem that in you next balance recharge?  

I need to find my membership

Membership

No 5G on Google Pixel 9 Pro XL

If someone looking for that information, to yes Pixel 9 still has the same issue as others - No 5G.I've upgraded from Pixel 5, that had the same issue - no 5G.Contacted a while ago customers service, they told that engineers are working on that ... S...

How do I message 48 to purchase a refurbished phone?

How can I renew someone else's membership?

How to switch to eSIM?

How can i do convert my old sim to new E sim

Unlocked 5GB of data from safe but hasn't come off my usage

I’ve just unlocked 5g of my data from safe and it hasn’t come off my total usage yet. Why?

Membership expiry notification only comes after expiration

Today I find myself 200 K away from home and try to use my phone to no avail. I see a decent 4Bars and presume it's something local and give up. Later I connect via WIFI and see an email telling me my plan has expired, not will expire in 24 hrs or su...