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Most Popular Questions

Want to know how to unlock your phone or set up your voice mail? Have a look through our most popula...

17 Posts

Internet

Having trouble accessing the internet, or need the latest settings? Look no further!

1506 Posts

Phones

Need a hand choosing a new phone, stuck for settings, or just want to chat about the latest mobile g...

1284 Posts

Memberships

Don't know your Don from your Guido? Need more info on your plan or change something on your account...

1817 Posts

Activity in Ask the 48 Community

Mobile data not working

Hi, my mobile data is not working for a few weeks now.I got my phone rebooted and everything put back on but only WiFi is working.I can only access the Internet and apps in my house.I brought it into the phone shop today and he said to contact you co...

Resolved! Change plans

Hi my guido membership is due to expire and automatic renew , how do I switch to don plan? And am I fixed on that then or can I change if it doesn't suit. Thanks

Roaming data

What is the point of having lots of data when it is so unreliable, so frustrating. Seriously thinking of changing provider!

iPhone/Safari problems connecting

Today when I tried to use a qr code I got the message ‘ Safari can’t open the page as you are not connected to the internet’. I switched off WiFi and restarted my phone but I still got the same message. I have lots of data. I have an iPhone. I usuall...

Calling international numbers

I’m originally from Denmark, so I’ll need a plan were I can call international. Right now I have the plan called “12.99” and I believe I can call contries outside Ireland with this plan? But everytime I try to call someone it says that I’m out of min...

Moving number from 3 to 48 - no account number?

I am trying to move my mobile number from my business phone (operated by 3) to my home 48 phone.  I am being asked to enter my 'account number' for my work phone to move the number. However 3 say this is not necessary for a pre-pay number. Is there t...

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