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Most Popular Questions

Want to know how to unlock your phone or set up your voice mail? Have a look through our most popula...

17 Posts

Internet

Having trouble accessing the internet, or need the latest settings? Look no further!

1350 Posts

Phones

Need a hand choosing a new phone, stuck for settings, or just want to chat about the latest mobile g...

1188 Posts

Memberships

Don't know your Don from your Guido? Need more info on your plan or change something on your account...

1641 Posts

Account suspended - how to get it working again?

My account has been deemed suspended how to I get it back to top up?

Roaming in Turkey not working

Hi, I am in Turkey and I can't receive or make any phone calls. I know that I don't have roaming but at least phone calls. Please help. Thank yoy.

What is the expected mobile data speed on 48?

I had 1 free gb, max speed judge by Ookla was 250mbps. but when the moment came to sign the contract, I see that the maximum speed of 10 mbps is indicated there. So what speed would be? Thanks

Reported SMS issues weeks ago - no support contact since

Hi there, I reported an issue with sending/receiving SMS to another network a couple of weeks bag via online chat - was promised follow-up from tech team in 3-5 days. Not a sausage since. Don't fancy going through the whole rigmarole of reporting aga...

Tesco Mobile

My network is showing as Tesco Mobile on my phone. Anyway to change this?

How to set up mobile data?

Just moved to 48 how do I set up my mobile data

Incoming & outgoing calls not possible; membership issues?

I went on holiday, after returning had initially no problem. Soon after, was not able to make or receive calls (or use the internet) with it saying I needed a new membership, though I had still half a month of it left. Possible membership issues? Or ...