48 Community

Data

Why did it take €25.98 out of my account when the plan is only 12.99

Top up

Good evening! I have a problem and I can’t to top up 48 for 10 euro.Thanks!

How do I Contact Care team?

How do I Contact Care team during opening hours by clicking the message icon located at the bottom-right corner of your screen, if there's no any message icon located at the bottom-right corner of my screen?

Move my number

I activated 48 SIM and brought a plan . But my number didn't move yet.

Uk

Connect back to 48

How do I connect back when am back to base

SIM Activation Failed

Hello,I ordered an eSIM from 48 and tried to activate it by entering the 6-digit activation code, but the activation failed.My 6-digit activation code is: E29ME7I would also like to keep my current phone number.Could you please activate my eSIM for m...

Phone number

By accident I pressed get a new number but I wanted to keep the number I had what do I do

Old account number

I'm trying to move my number and I got my old account number from tesco Mobile. It has letters in it but your system will only accept numbers... I've tried only the numbers and it says it's not the correct account number?

Data abroad

How to connect phone for data when abroad dosnt change iver itself