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Can't text paid (premium SMS/5xxxx) number

Hi, Im trying to text a paid number and my texts no longer work, obviously because I have run out of money or something. My account says I have unlimeted calls and text still and non-paid texts work fine. So thinking its a money issue, I topped up my...

Want to cancel plan and start new one

Hi, I am abroad in EU and my data has ran out. I have bought another €7.99 plan which is due to start in 2 days time. I thought it would start immediately, so I would have another 10GB data to use in EU, but instead it says it won’t start until 29/7....

Payment made but membership not renewed

I have been a 48sim user for about 2 years and I was recommending this company to everyone around me. but the recent disgrace is about to change my mind. i write to customer representatives. they do not even give a satisfactory answer to solve my pro...