Ideas and Feedback
Have a bright idea? Share it here and see what other 48ers think. We're always looking to improve our service so appreciate all of your feedback.
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Just Hang Out

Things not so much 48. Debate life’s big questions or just check out what some of the users are chat...

367 Posts

The Newsroom

Get it first here. We’ll be posting the latest 48 news + updates.

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Techie Updates

Sometimes we need to change stuff or it breaks, when that happens we will keep you updated here.

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Feedback Group

Welcome to the Feedback Group for 48! You're here as we value your opinion and would love for you to...

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Legal

DSA Transparency Annual Reports

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Activity in Ideas and Feedback

Meet HelloGlobe! Your new travel eSIM.

With 48, we have you covered for travelling within the EU/UK with a generous roaming allowance of up to 20GB on our €12.99 plan. To support your travels outside of EU/UK, we have partnered with HelloGlobe, a travel eSIM brand created and operated by ...

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Unable to use data only calls and texts via messages

I am unable to change the select problem to phone or data anymore, but I havent been able to use my data outside, I cant use the internet except calling people via the phone app. I pay full prices for all text all calls and mobile data subscription

Recruit and Get Double Rewards This Black Friday!

Recruit your friends. Earn BIG! This Black Friday, we’re turning up the perks for our Recruit and Reward Program. Invite your friends to join 48 Mobile and when they order a SIM by 28th Nov and purchase a plan by 31 December 2025, you’ll both receive...

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Important Update: Missing Activation Codes

It has come to our attention that a small number of SIMs shipped recently might be missing an activation code. Don’t worry, you can still activate your SIM quickly and easily! If you can’t find the 6-digit activation code, simply use the long number ...

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Important Update: Roaming in Russia

Important Update: Roaming in Russia The Russian government has recently introduced new security regulations that affect all mobile operators. What’s Changing? When you first connect to a Russian network, text (SMS) services will be temporarily blocke...

jess_48 by Community Manager
  • 333 Views
  • 0 replies
  • 0 like

Our refurbed partnership now covers more devices!

    Since 2022, we’ve been proudly partnering with refurbed to offer our customers access to high-quality, affordable, more sustainable smartphones. Now, we’re excited to announce that this offering has expanded to include laptops, tablets, and smar...

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[Resolved] My48 Payment Issue - 2nd of September 2025

Update [02/09/2025]: This issue has now been resolved. Normal service is restored, and you can once again make payments through your My48. Thank you for your patience. Hi Everyone, We’re currently aware some customers are experiencing issues purchas...

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jess_48 by Community Manager
  • 992 Views
  • 0 replies
  • 2 like
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