Can't make/receive any calls

[RamaB7821]

Can you please activate my number

[RamaB7821 · Accepted solution]

How please

[RamaB7821]

Does I need to order another sim for activation

[RamaB7821]

I tried and force myself every time I’m using the number to call also I can’t receive any phone call ider

[dalyer]

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@RamaB7821 wrote:
I tried and force myself every time I’m using the number to call also I can’t receive any phone call ider

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What does this mean?

[dalyer]

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@RamaB7821 wrote:
Does I need to order another sim for activation

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What do you mean?

Did you activate your SIM originally?

• https://48.ie/help/new-to-48

When was it working OK last?

Why do you think that you might need another SIM or to activate your SIM (again?)?

[dalyer]

Do texts and mobile data work OK for you?

When were calls working OK for you last?

Did anything change on the phone since then?

What happens when you try to make a call?

Any error messages?

What happens at the caller's end when somebody tries to call you?

Any error messages at that end?

If you need to contact 48 support about this then see the links in my signature below.

[ZubaudaT1477]

I can’t receive any call to my number After moved my number to 48 . And am also looking for monthly bills

[dalyer]

Did you activate your SIM ok? 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Is the correct number appearing on your My48 account? 

• https://48.ie/my48/settings/my-details

Is your phone unlocked for use on any network?

Do you have a connection to the 48 network - i.e. signal bars?

If not then if you do a manual search for networks can you see and connect to 48?

Can you make calls, send/receive texts, use mobile data? 

What happens at the caller's end when they try to call you? 

Any error messages?

You can get you bills from your My48 account: 

• https://48.ie/my48/transactions

If you need to contact 48 support for assistance then see the links in my signature below.