Hey Guys, We’ve got some really exciting news to share!We thought we could do data better, so we did. Now, you can roll it over, save it, share it, borrow it and even donate it to a good cause on all our new plans. It’s up to you.Don’t worry thou...
Hey Guys, We hope everyone is keeping safe and well in this unprecedented time. As we all know and are experiencing, Covid-19 is now strongly impacting our personal lives, work lives, and our communities. In the interest of ensuring the health a...
For all you 48 customers out there who buy credit vouchers in stores, we have some important information! 48 are dedicated to keeping their customer journey online only and, as such, from 6 January 2020, you wil no longer be able to buy 48 top-up v...
Last week as you may know, we rolled out our 4G service upgrade to our entire customer base to support greater frequency and speeds. We are aware that some of you have experienced a loss of service and for this small cohort of customers the issue has...
We are thrilled to announce we are rolling out 4G to all our customers from the 21st to the 25th November. It will kick in automatically so sit back, relax and let the faster speeds come your way. You’ll know when you’re getting 4G because your dev...
If you haven’t read our Roaming guide, then it’s probably best to start here first! If you’re in holiday-mode but you’re having an issue with using your 48 services, then we’re sorry, but please read on and we’ll get you sorted! Troubleshooting Pre-...
If you are facing issues connecting to the internet, please follow the steps below: Make sure that your plan is active, and you have a data allowance through your plan or a data add-on. You can check this in your My48 Account here.Check and update ...
When calling Northern Ireland landlines, you can use the normal UK +44 prefix, or you can use the 048 prefix described here: https://en.wikipedia.org/wiki/Telephone_numbers_in_the_Republic_of_Ireland#Calls_to_Northern_Ireland A call to NI using +...
If you’re an existing customer and need a replacement SIM, the below guide will bring you up to speed on all you need to know! If you’re a new customer or an existing customer who wants a new/second account, then you'll need to order a new SIM card, ...
So... you're having trouble sending a text message? But can receive them no problem? Then, something just isn't right! First things first, have you bought your plan? If you've topped up, that's not always enough. You will need to convert that credi...
