If you’re an existing customer and need a replacement SIM, the below guide will bring you up to speed on all you need to know! If you’re a new customer or an existing customer who wants a new/second account, then you'll need to order a new SIM ...
So... you're having trouble sending a text message? But can receive them no problem? Then, something just isn't right! First things first, have you bought your plan? If you've topped up, that's not always enough. You will need to convert that credi...
You can check your 48 balance or add-on status from your phone, here’s how: From the phone, type in the following, then press “send” or “call” Details returned *100# Your account balance *100*1# Remaining land line minutes *100*2...
What's a "Call Me"? "Call me" allows you to send a free text to a friend asking them to call you back. Just text your friend's number to 50148. For example, if your friend’s number is 0899999999, just text 0899999999 to 50148. Your friend will...
If you’re receiving an error when you’re trying to login to your My48 and don’t know why, don’t worry! The below guide will help get you sorted or point you in the right direction. Unable to login: Wrong credentials! This error appears if you’ve en...
We want you to get up and running as soon as possible, so make sure your phone is unlocked before you activate your 48 SIM and especially before moving your number!If you have activated your 48 SIM already and it’s not being recognised, it might mean...
Below are some unwanted, yet familar, error messages that can appear on your phone and what they mean. A good place to start is at the begining with the tried, tested and proven golden rule of troubleshooting. Have you tried turning it off and on a...
Want to know more on how you can buy a plan, add ons, or just add some extra credit to your account? Just keep reading! If you want to know more about plans and payments, check out our other article, here How to buy your first plan. Login to ...
When you insert your 48 SIM into your handset you may be asked to enter a 4 digit SIM PIN code. This code will be printed on the SIM card packaging you've just removed your SIM from. If you dont want to have a SIM PIN set up on your phone then ju...
We're sorry to hear about that. Was it something we said? Well, all good things come to an end. You will be glad to hear that it's very easy to move your 48 number to another network. Just contact the network you want to move to and they will arr...
