We want you to get up and running as soon as possible, so make sure your phone is unlocked before you activate your 48 SIM and especially before moving your number!If you have activated your 48 SIM already and it’s not being recognised, it might mean...
Below are some unwanted, yet familar, error messages that can appear on your phone and what they mean. A good place to start is at the begining with the tried, tested and proven golden rule of troubleshooting. Have you tried turning it off and on a...
Want to know more on how you can buy a plan, add ons, or just add some extra credit to your account? Just keep reading! If you want to know more about plans and payments, check out our other article, here How to buy your first plan. Login to ...
When you insert your 48 SIM into your handset you may be asked to enter a 4 digit SIM PIN code. This code will be printed on the SIM card packaging you've just removed your SIM from. If you dont want to have a SIM PIN set up on your phone then ju...
We're really sorry to see you go! If you're switching to another network and want to keep your number, no worries, your new provider will handle the move for you. Since you're on a prepay plan, you don’t need to give them an account number. Once your...
When you join 48, your voicemail is automatically "switched on." There’s just a few extra steps required to activate your voicemail, depending on what your preference is. There are 4 options available for you to customise your voicemail... Option 1: ...
At 48, we are an online, Community-based support team. That’s why we’re so cheap, as we don't have massive call centres to pay for. There are several ways of getting help on the website. Reading our FAQs is the fastest, followed by asking the Commu...
