Overview Premium rate services are offered by third party companies for services such as Television quizzes, game shows, competitions or TV voting. Ringtones and wallpapers. Horoscopes or psychic services. As the name suggests, these are “premium” s...
In some instances a notification can appear on some handsets to direct you to contact your network provider as you may incur additional charges for using hotspot/tethering. However on 48 there is no additional charges for using hotspot/tethering as y...
Whether you've got a new iPhone, or you’ve just joined 48 and already have an iPhone, you’ll want to set up iMessage and Facetime. Below are some key points to help you get started, as well as some guides, just in case you happen to have any diffic...
Calling abroad International calls are when you’re calling an international number (non-Irish number) from your phone when you’re in Ireland. These calls and texts are not included in any of our plans. There is no add-on for international calls...
Going on a trip and starting to get that pre-holiday feeling? We’ve got you covered when it comes to your phone. Here’s all you need to know, so you can use your services while abroad. Happy memory-making! Travelling within the EU/UK. Our new plans...
There's usually a simple explanation for most problems. We’re pretty confident that if you check below, you'll understand what's happening with your calls and texts. BOUGHT A PLAN BUT CAN’T CALL OR TEXT. Has your plan expired yet? If you’ve bo...
If you're having issues with messaging, then let’s check some basics before we deep dive into troubleshooting: Turn airplane mode on and then off.Restart your device and ensure your phone has at least two signal bars. If not, refer to Signal Issues...
If you're having issues with your data but can still call and text, let’s check some basics before we deep dive into troubleshooting: Turn airplane mode on and then off.Restart your device and ensure your phone has at least two signal bars. If not,...
NETWORK UNLOCK OR UNLOCK CODE REQUIRED OR NETWORK LOCKED OR SIM LOCKED. This message usually means your phone is locked to your old network. We do warn you about this before joining! Read our unlocking guide to find out how you can fix this. ...
An APN (Access Point Name) is a set of settings that allows your device to connect to your network’s internet. Having the correct APN settings ensures a seamless data connection. After updating your device settings, make sure Wi-Fi is off and mobile ...
