Where can I find you? At 48, we live online, so all of the information that you need to know is available through the My48 website, here, and your My48 app on Android and iOS. What’s My48 and how do I access it? My48 is free self-service op...
Effective as of the 20th of August 2024, we've launched a brand-new unlimited, yes truly unlimited, data plan that will cover all of your needs, at an amazing price tag of just €12.99. Our Unlimited Data plan is available to both new and existing cus...
Last week as you may know, we rolled out our 4G service upgrade to our entire customer base to support greater frequency and speeds. We are aware that some of you have experienced a loss of service and for this small cohort of customers the issue has...
If you haven’t read our Roaming guide, then it’s probably best to start here first! If you’re in holiday-mode but you’re having an issue with using your 48 services, then we’re sorry, but please read on and we’ll get you sorted! Troubleshooting Pre-...
Question I am having trouble with my 48 internet... I have applied the correct internet settings on my phone but I am still getting no data even though I have an active plan... how do I get it working? Answer Try the online Tweakker configurator fi...
If you’re an existing customer and need a replacement SIM, the below guide will bring you up to speed on all you need to know! If you’re a new customer or an existing customer who wants a new/second account, then you'll need to order a new SIM ...
If you’re receiving an error when you’re trying to login to your My48 and don’t know why, don’t worry! The below guide will help get you sorted or point you in the right direction. Unable to login: Wrong credentials! This error appears if you’ve en...
We want you to get up and running as soon as possible, so make sure your phone is unlocked before you activate your 48 SIM and especially before moving your number!If you have activated your 48 SIM already and it’s not being recognised, it might mean...
Below are some unwanted, yet familar, error messages that can appear on your phone and what they mean. A good place to start is at the begining with the tried, tested and proven golden rule of troubleshooting. Have you tried turning it off and on a...
When you insert your 48 SIM into your handset you may be asked to enter a 4 digit SIM PIN code. This code will be printed on the SIM card packaging you've just removed your SIM from. If you dont want to have a SIM PIN set up on your phone then ju...
