I just bought my plan and it hasn't started working

[Azmiraa6650]

I just bought my plan and it hasn't started working. Friends telling me to wait a day or two but I'm sure it is supposed to start the second you've purchased it. I don't know what I did wrong but I am using the same phone number I've always been using and am with lycamobile but I am sure i have left it. I don't know anymore. 

[dalyer]

It should start immediately assuming that you don't have an existing membership plan in place in which case the new one will only start when the current one eventually expires. 

What does your My48 account Dashboard say about your current membership plan status and expiry date? 

• https://48.ie/my48

What does your Transactions page say about your recent purchase? 

• https://48.ie/my48/transactions

Is your usual phone number listed on your My48 account or is it a new 089 number? 

• https://48.ie/my48/settings/my-details

Did you port your number over from Lycamobile?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

Did you successfully activate your SIM?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Is this your first plan or have you been using 48 before now? 

Do you have a connection to the 48 network i.e. signal bars? 

Can you receive calls and texts on the number listed on your account?

If you need to contact 48 support about this then see the links in my signature below.