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nokia 2.4 data not working. no apn save button

KillianR3129
Newcomer

I have a nokia 2.4 and can't get data working. The 'config file' doesn't get through via SMS. The APN screen says that APN settings 'are not available for this user'. I hit the 'reset to default' a few times. You can enter all the APN settings but there is no save button. When you return to the screen all the settings I typed in are gone. Just spent 30 mins 'chatting' to 48 support but they didn't know how to get it working. Any suggestion from the 48 community?

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Does this not work

https://www.helpforsmartphone.com/public/en/nokia/2-4/android-10/guides/22/Set-up-Internet-Nokia-2-4

Obviously using the 48 APN settings

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

 

If you still can't get a Save option to save the APN then you probably need to contact the phone manufacturer for advice.


Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

3 REPLIES 3

dalyer
The Legend
The Legend

Does this not work

https://www.helpforsmartphone.com/public/en/nokia/2-4/android-10/guides/22/Set-up-Internet-Nokia-2-4

Obviously using the 48 APN settings

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

 

If you still can't get a Save option to save the APN then you probably need to contact the phone manufacturer for advice.


Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

This is working now. The directions in the link did the trick. The save button was behind the three dots. Thanks.

dalyer
The Legend
The Legend
You're welcome.
Glad to hear that you got it sorted.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.