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Internet not working on HUAWEI ASCEND g6-u10

[ Edited ]
Newcomer
Posts: 2
‎13-04-2015 09:58 PM

I am having trouble with my 48 internet... have applied the correct internet settings on my phone but I am still getting no data even tho I have 'the don' membership...how do i get it working?

 

 

*edited title to match conversation* - Sheena

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Re: Internet

[ Edited ]
The Legend
Posts: 16,624
‎13-04-2015 11:36 PM

Try the online Tweakker configurator first - if that works then that's great - you're done!

 

 

If your specific phone model is not listed then try choosing one that is "similar" as that may also work.

 

If, as happens to many people including me, it does not work (e.g. never sends any configuration settings to your phone) then you will need to configure the settings manually so read on...

 

Make sure that your membership is active and you actually do have a data allowance through your membership or a data add-on.

 

Make sure that your settings match those below.

 

  • APN: 48months.liffeytelecom.com
  • MMSC: http://mmc1/servlets/mms
  • MMS Proxy: 10.1.11.19
  • MMS Port: 8080
  • MCC: 272
  • MNC: 11
  • APN Type: default,mms,supl

 

If that APN Type doesn't work then try:

 

  • APN Type: *

 

Leave all other fields blank/not set (including Authentication type).

Make sure that data roaming is enabled.

Make sure that data is enabled.

 

If you configure these settings and they still don't work then please DOUBLE CHECK that you did not make any mistakes - e.g. some people have mistakenly entered 48.months.liffeytelecom.com instead of 48months.liffeytelecom.com etc. The settings must be entered EXACTLY as specified above.

 

If you already have internet/APN settings but they are different to those above then reconfigure your settings so they match those above or delete any existing APNs and start again and add the 48 one anew.

 

If internet/data still does not work after configuring the settings correctly then try powering off and on again and maybe manually scanning for networks and connecting to 48.

 

If internet access still doesn't work then contact 48 support for assistance:

 

 

Hope this helps.

 

How do I add/configure an APN on my phone?

 

You need to check the documentation and user interface for your phone for specific instructions.

 

However on most Android phones the process is similar although there may be slight differences how to navigate the menu options to get to the right place and slight differences in the options that can be configured.

 

See here for an example of a general guide for Android phones:

 

 

Similarly for iOS the specific menus/options may differ depending on the phone and version of iOS. But this is what Apple have to say about it:

 

 

And here is another third party guide (which may or may not be for a specific version of iOS):

 

 

If necessary search the web for specific instructions for your phone.

 

A note about personal hotspot setup on iPhones

 

Once you have your internet APN set up and data/internet access working you can also use this connection as part of a personal hotspot (this will probably use up your data allowance more quickly than "normal" internet access so keep an eye on your quota and that you don't breach the fair usage limits).

 

This is generally straightforward on Android but Apple sometimes make it more difficult on some iPhones/iOS versions for some reason...

 

Some people find that their iPhone/iOS iOS 8?) does not show the personal hotspot option in which case the following workaround may be required:

 

 

But note:

 

  1. At around 1 minute into that video he has Personal Hotspot > APN = gadget. Enter 48months.liffeytelecom.com instead.
  2. At around 2 minutes into that video he has Mobile Data > APN = internet and also Personal Hotspot > APN = internet. Enter 48months.liffeytelecom.com instead.

 

A note about 4G dongles/routers

 

If you're using a 4G dongle/router rather than a phone then you'll need to refer to the device's user manual for instructions on how to configure its APN/internet settings (and maybe SIM PIN unless you disable this in a phone first). Most or all such devices run a small web server that provides the management interface and which you connect to using your web browser.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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All Replies

Re: Internet

Newcomer
Posts: 2
‎13-04-2015 10:02 PM

My phone is a hUAWEI ASCEND g6-u10

Reply
2 Likes
Highlighted

Re: Internet

[ Edited ]
The Legend
Posts: 16,624
‎13-04-2015 11:36 PM

Try the online Tweakker configurator first - if that works then that's great - you're done!

 

 

If your specific phone model is not listed then try choosing one that is "similar" as that may also work.

 

If, as happens to many people including me, it does not work (e.g. never sends any configuration settings to your phone) then you will need to configure the settings manually so read on...

 

Make sure that your membership is active and you actually do have a data allowance through your membership or a data add-on.

 

Make sure that your settings match those below.

 

  • APN: 48months.liffeytelecom.com
  • MMSC: http://mmc1/servlets/mms
  • MMS Proxy: 10.1.11.19
  • MMS Port: 8080
  • MCC: 272
  • MNC: 11
  • APN Type: default,mms,supl

 

If that APN Type doesn't work then try:

 

  • APN Type: *

 

Leave all other fields blank/not set (including Authentication type).

Make sure that data roaming is enabled.

Make sure that data is enabled.

 

If you configure these settings and they still don't work then please DOUBLE CHECK that you did not make any mistakes - e.g. some people have mistakenly entered 48.months.liffeytelecom.com instead of 48months.liffeytelecom.com etc. The settings must be entered EXACTLY as specified above.

 

If you already have internet/APN settings but they are different to those above then reconfigure your settings so they match those above or delete any existing APNs and start again and add the 48 one anew.

 

If internet/data still does not work after configuring the settings correctly then try powering off and on again and maybe manually scanning for networks and connecting to 48.

 

If internet access still doesn't work then contact 48 support for assistance:

 

 

Hope this helps.

 

How do I add/configure an APN on my phone?

 

You need to check the documentation and user interface for your phone for specific instructions.

 

However on most Android phones the process is similar although there may be slight differences how to navigate the menu options to get to the right place and slight differences in the options that can be configured.

 

See here for an example of a general guide for Android phones:

 

 

Similarly for iOS the specific menus/options may differ depending on the phone and version of iOS. But this is what Apple have to say about it:

 

 

And here is another third party guide (which may or may not be for a specific version of iOS):

 

 

If necessary search the web for specific instructions for your phone.

 

A note about personal hotspot setup on iPhones

 

Once you have your internet APN set up and data/internet access working you can also use this connection as part of a personal hotspot (this will probably use up your data allowance more quickly than "normal" internet access so keep an eye on your quota and that you don't breach the fair usage limits).

 

This is generally straightforward on Android but Apple sometimes make it more difficult on some iPhones/iOS versions for some reason...

 

Some people find that their iPhone/iOS iOS 8?) does not show the personal hotspot option in which case the following workaround may be required:

 

 

But note:

 

  1. At around 1 minute into that video he has Personal Hotspot > APN = gadget. Enter 48months.liffeytelecom.com instead.
  2. At around 2 minutes into that video he has Mobile Data > APN = internet and also Personal Hotspot > APN = internet. Enter 48months.liffeytelecom.com instead.

 

A note about 4G dongles/routers

 

If you're using a 4G dongle/router rather than a phone then you'll need to refer to the device's user manual for instructions on how to configure its APN/internet settings (and maybe SIM PIN unless you disable this in a phone first). Most or all such devices run a small web server that provides the management interface and which you connect to using your web browser.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Reply
26 Likes

Re: Internet

Anon
Posts: 0
‎16-04-2015 02:50 PM

Still the same non of the options worked .

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0 Likes

Re: Internet

The Legend
Posts: 16,624
‎16-04-2015 03:14 PM

Try APN type = * instead of APN type = default,mms,supl


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Reply
1 Like

Re: Internet

Anon
Posts: 0
‎16-04-2015 04:38 PM

got it sorted , took the car out give a good clean with wipes and put the card back and Wuallia working ! Smiley Happy thnx for help Smiley Happy

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0 Likes

Re: Internet

The Legend
Posts: 16,624
‎16-04-2015 04:46 PM

Glad to hear that you got it sorted.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Reply
0 Likes

Re: Internet

Newcomer
Posts: 2
‎03-07-2015 10:02 PM

Itsworking now thank you

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Re: Internet

Visitor
Posts: 6
‎17-07-2015 10:44 AM
Need help I Tried everything with inter and it still won't work help
Posted from Apple iPhone
Reply
1 Like

Re: Internet

The Legend
Posts: 16,624
‎17-07-2015 10:48 AM

If you follow this post carefully you should get it working:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Reply
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