Transferring number

Anon · ‎19-08-2013

Hi,

I recently tried registering my sim card to the 48 network. I wasn't aware at the time that getting an unlock code for my phone takes (in my case) a week or more.

I transferred my number and now I have no service on my phone for at least another few days.

I'm just wondering is there any way I can stop the transfer of my number and receive coverage on my phone for another few days... until I switch to the 48 network?

Anon · ‎20-08-2013

Im afraid there's no way of stopping a number being transferred, as legally you have ended your contract with the previous network provider.

View solution in context

Anon · ‎20-08-2013

Im afraid there's no way of stopping a number being transferred, as legally you have ended your contract with the previous network provider.

Anon · ‎22-08-2013

Ok thanks anyway!

stevo1508 · ‎23-08-2013

im trying to transfer my number so i kan keep my old one but anytime i click get security code it just says message sent to phone but i dont get any message HELP please

dalyer · ‎29-08-2013

Are you sure that you have your old operator's SIM in your phone so that the text to your old number can be received?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

Anon · ‎18-01-2014

Hi i want to transfer my number but I don't have my old SIM card to change it so I contacted my old providers about getting a replacement sim and they gave me my account number and told me u could use that instead. How can I do that?

dalyer · ‎18-01-2014

The standard porting form requires you to get the security code to your old number/SIM. If that's not possible - as in this case - then I think you need to log a support query to see if 48 support can make other arrangements for porting your number:

How to get help

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

JinoT5712 · ‎07-01-2023

im trying to transfer my number. But it's failed. Can you resolve the issue

dalyer · ‎07-01-2023

@JinoT5712 wrote:
im trying to transfer my number. But it's failed. Can you resolve the issue

See here:

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100

If that doesn't help then you'll need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.