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Transferring number

Anon
Posts: 0
‎19-08-2013 07:06 PM

Hi,

 

I recently tried registering my sim card to the 48 network. I wasn't aware at the time that getting an unlock code for my phone takes (in my case) a week or more. 

 

I transferred my number and now I have no service on my phone for at least another few days. 

 

I'm just wondering is there any way I can stop the transfer of my number and receive coverage on my phone for another few days... until I switch to the 48 network?

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Accepted Solutions

Re: Transferring number

Anon
Posts: 0
‎20-08-2013 04:25 AM
Im afraid there's no way of stopping a number being transferred, as legally you have ended your contract with the previous network provider.

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Re: Transferring number

Anon
Posts: 0
‎20-08-2013 04:25 AM
Im afraid there's no way of stopping a number being transferred, as legally you have ended your contract with the previous network provider.
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Re: Transferring number

Anon
Posts: 0
‎22-08-2013 12:55 PM

Ok thanks anyway!

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Re: Transferring number

Newcomer
Posts: 1
‎23-08-2013 02:46 PM

im trying to transfer my number so i kan keep my old one but anytime i click get security code it just says message sent to phone but i dont get any message HELP please

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Re: Transferring number

The Legend
Posts: 17,519
‎29-08-2013 05:22 PM

Are you sure that you have your old operator's SIM in your phone so that the text to your old number can be received?

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Transferring number

Anon
Posts: 0
‎18-01-2014 07:33 PM
Hi i want to transfer my number but I don't have my old SIM card to change it so I contacted my old providers about getting a replacement sim and they gave me my account number and told me u could use that instead. How can I do that?
Posted from Apple iPhone
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Re: Transferring number

The Legend
Posts: 17,519
‎18-01-2014 09:51 PM

The standard porting form requires you to get the security code to your old number/SIM. If that's not possible - as in this case - then I think you need to log a support query to see if 48 support can make other arrangements for porting your number:

 

How to get help

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Transferring number

Newcomer
Posts: 1
‎07-01-2023 12:06 PM
im trying to transfer my number. But it's failed. Can you resolve the issue
Posted from Realme RMX3171
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Re: Transferring number

[ Edited ]
The Legend
Posts: 17,519
‎07-01-2023 03:11 PM

@JinoT5712 wrote:
im trying to transfer my number. But it's failed. Can you resolve the issue

 

See here:

 

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100

 

If that doesn't help then you'll need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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