18-11-2013 10:28 PM
18-11-2013 10:54 PM
Did this ever work?
Can you make calls/send texts?
Do you have membership?
What does your online account say about your membership, expiry date and calls/texts/data/cash credit balances?
Any chance you breached the fair usage limits and got barred for the remainder of your current monthly membership?
19-11-2013 08:05 AM
19-11-2013 10:10 AM - edited 19-11-2013 10:12 AM
Can you receive texts?
Did sending ever work?
If so when did it stop and what changed just before it stopped?
If it never worked then is your SMSC number configured correctly:
http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/Problems-sending-a-text/ta-p/990
And you seem to be using a Blackberry in which case you should look at this as it explains how to check/amend the SMSC number:
http://community.48months.ie/t5/Need-Help/Blackberry-Legacy-Guide/m-p/148#U148
Hope this helps.
20-11-2013 07:05 AM
20-11-2013 10:25 AM - edited 20-11-2013 10:31 AM
@bobomi wrote:
Just found out that I can send texts from another blackberry but not from my Z10. What is it about the Z10?
As I suggested here:
http://community.48months.ie/t5/Need-Help/Calls-and-texts-arnt-being-received/m-p/14199#M4377
is your SMSC number configured correctly on the Z10?
http://community.48months.ie/t5/Need-Help/Blackberry-Legacy-Guide/m-p/148#bb_sms45
Could it be a corporate phone that has some restrictions on changing stuff like that?
Hope this helps.
19-11-2013 05:33 PM
19-11-2013 05:37 PM - edited 19-11-2013 05:39 PM
If you can't receive texts then make sure that your SMS inbox isn't full.
If you can't receive calls reliably then I don't know what's wrong unless it's a handset problem.
Do you receive any calls/texts?
Do you have any call redirection enabled by any chance?
Can you try another unlocked phone for a day or two to test maybe?
19-11-2013 07:59 PM
19-11-2013 08:00 PM