Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

3 times the money was taken but nothing

As most 48sim users know, there was a technical problem on Sunday 14 July 2024.I bought a 10.99 euro package that day. but it was not loaded on my line. then I bought a 10.99 package again. it didn't work again. this time I wrote to customer service....

Membership not renewed but money taken

Hi, I have such a problem, today I was supposed to renew my membership, bought 04/07/2024. The membership has taken money from my account and in my account 48 shows that I have not bought it and I need to pay for the membership again.

Paying membership from credit

I have added money to my membership after getting notification that there was insufficient funds in my bank account to pay, how can I use this to now pay for membership?

Money taken but membership not renewed

Hi,My membership ran out and when I purchased a new 10.99 membership, money has been deducted from my account but membership has not been renewed, I tried a different card but same thing, I spoke with an agent they told me to buy the membership as a ...

Paid for a plan but no activation

I bought 2 times yesterday a plan for 10.99€ and once in January this year, but my plan didn't activate. No answer from the support team, can we please resolve my problem and get refund as soon as possible?

Error occurred after buying new plan

I have tried topping up my plan the money has been deducted from my bank account but still on 48 it says I have no plan activated and as soon as the money went out of my account the 48 page comes up an error has occurred anyone have similar issues