Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Scam appears to be using my phone number

Hey,I'm getting a handful of calls from people saying they had missed calls from me when I haven't made the calls. One person managed to answer and they said it was a revolut scam.I asked 48 for a call log early last week but still haven't received a...

No membership despite payment on card

How do I get my plan activated. I paid on credit card but the plan is not showing on my profile and the phone does not work. I got a message "something went wrong" but payment is showing on my credit card account.

Charged three times for one month

Went to buy a new month, and after putting in card details, it said “ somethings gone wrong come back later” so I tried again and again same answer three times. Then it went through . Just checked bank I got charged 3 times

Resolved! Request for refund

Hi, iam sonia. I recharged my membership today with €10.99. Initially it showed failed transaction, 2 nd time the recharge was successful. But unfortunately they deducted my payment twice instead of once. Please help me to get my refund. Thanks

Inadvertently bought two plans & want a refund for one

Hi,I was buying a gift plan for a friend and I topped up the plan for 12.99 euros. When I approved it in my aib app, the 48 page said there was an error and something went wrong. So I tried again and the same error popped up. Now I've been charged tw...

Membership not working

Just Bought a new plan money has removed from my account and haven’t received the plan. Customer service is useless I have been waiting in the queue for 40 minutes. Pls fix this issue.