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Voice mail

JohnF7932
Newcomer

‎18-11-2020 03:13 AM

I cannot activate voicemail. People phoning me cannot leave a message. Have tried oo4 + 0062, etc as per chat service but no good. No follow up to solve from 48
Any ideas, thanks
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2 REPLIES 2

dalyer
The Legend
The Legend

‎18-11-2020 07:17 AM

You need to follow the instructions here very carefully.
Any deviation from them will result in voicemail not working properly.

https://community.48.ie/t5/The-Knowledgebase/How-do-I-use-my-Voicemail/ta-p/244

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎18-11-2020 07:29 AM

And note that you must dial the relevant codes exactly as specified - e.g. *004* (including the asterisks) and not 004 or oo4.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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