Personal hotspot no longer available since moving to 48

[Lucyl0673]

My personal hotspot is no longer available since switching to this network and I need to get it back

[dalyer]

What exactly do you mean by "my personal hotspot is no longer available"?

Is regular mobile data working for you for connected apps and internet browsing etc. when not connected to a WiFi network?

If not then you need to configure your APN settings.

Text "APN" to 50048 and follow the instructions:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

Once mobile data is working then you can set up your personal hotspot as normal. 

E.g.:

• Android: https://support.google.com/android/answer/9059108?hl=en
• iPhone: https://support.apple.com/en-ie/111785

If you're using an iPhone and have problems setting it up then see here - the section titled "A note about personal hotspot setup on iPhones":

• https://community.48.ie/t5/The-Knowledge-Base/My-Internet-is-Not-Working/ta-p/45928

If you need to contact 48 support about this then see the links in my signature below.