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Mobile data not working

StephanieE2370
Newcomer
I missed a few calls the last few days. My 3G not working today
1 REPLY 1

dalyer
The Legend
The Legend

Was your mobile data working before? 

Are your APN settings configured correctly?

Text "APN" to 50048 and follow the instructions to make sure that they are. 

Do you have an active membership and non-zero allowance balances? 

What do you mean that you missed a few calls? 

Missed calls have nothing to do with mobile data working or not.

What happened at the callers' end when they tried to call you?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.