48 Community

Number hasn't ported over a week after requesting it

I have requested to port my number 1 week before still it is not ported. How can I proceed with it ? I'm also done with top up but now I'm not able to use it since it is not ported. Please help me with the process  

How will replacement SIM work?

Hey, I lost my phone. I blocked my existing SIM and ordered a replacement. Can I ask for the same number again? And should I recharge the new SIM as I already paid for the previous one not long ago. Will they have an activation fee again added with t...

Making a call from Spain

I'm in Spain and I want to make a call home I have credit but it keeps telling me I haven't got enough credit can help me with this problem

How do you open slot and insert SIM card

Won't let me order new SIM

It won’t let me order a new sim

I have no network

Number hasn't moved after 4 days

It's been a 4 days now my old number haven't moved yet.

Has my SIM card been locked?

hi my sim card has been locked?

Not receiving NDLS SMS verification code

Unable to receive ndls verification code

Renewed plan today but can't make calls

Hi I renew my payment plan today but I can't make a call