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No internet access -- 70G credit left

GordonC5519
Visitor

‎26-01-2021 07:53 PM

I can't access internet on my phone with my 48 sim as of today 26-Jan-21.
2 people had this problem.
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2 REPLIES 2

GordonC5519
Visitor

‎26-01-2021 07:54 PM

Please reply ASAP since I'm sharing someone's hotspot now. Thanks for your swift reply.
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dalyer
The Legend
The Legend
In response to GordonC5519

‎26-01-2021 08:37 PM

Try deleting any configured APNs/internet settings and reconfiguring them from scratch by following these instructions:

 

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

 

If that does not help then you will have to contact 48 support as they do not generally monitor or respond to posts here on the community forum.

See the link in my signature below.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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