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problem with registration

Anon
Not applicable

hi, I was registering my new sim and firstly it was saying "Oops you got an error! We are unable to register your sim". and now it is telling me that my account has been deactivated and to register with a new sim if i want to reactivate it. I am really unhappy with doing this and won't be staying with 48 if this is the case as i have already been waiting 3 weeks for a sim which didn't arrive and had to reorder one which took another week. any help would really be appreciated!!

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

You should log a support request about this to see if 48 support can help:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

You should log a support request about this to see if 48 support can help:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.