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Big problem with moving my number

reginaom
Newcomer
Just joined up and wanted to keep my old number,I sent the number that I wanted and received the SMS and entered the code.
Sim was activated and I logged into my account and got a message saying "here's your new number".
Can somebody help me out as I'm now without a phone and have a useless number!!
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Just port your old number over now to replace the new 089 number that you got:

 

How do I keep my old number?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

Just port your old number over now to replace the new 089 number that you got:

 

How do I keep my old number?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.