payed my package but no internet or calls

[Anon]

I renewed my guido today and i have yet to get my calls and internet can somebody help

[dalyer]

What does your online account say about your membership status (current and next if applicable) and expiry date?

[Anon]

25/6 until the 25/7 does that mean it wont b available until then

[dalyer · Accepted solution]

If your expiry date is the 25th then your current membership won't expire until tomorrow at midnight and then your new membership will kick in. If you have used up allowances on your current membership and need to make calls/send texts etc. then you need to buy an add-on:

http://www.48months.ie/boiler-plate/add-on-rules

Memberships always run their full monthly course. Buying a new membership when you have a current one in place does not prematurely end the current one. The new membership stacks to kick in when the current one has expired.

Hope this helps.