16-12-2013 01:38 AM
16-12-2013 08:54 AM
Did it work before or is this your first time trying it?
Can you make calls/send texts OK?
What does your online account say about your membership status, expiry date and calls/texts/data/cash credit balances?
Did you configure your phone settings for internet/MMS access? If not then try the steps here (in spite of the link these steps are generic and not specific to Samsung Galaxy phones):
http://community.48months.ie/t5/Need-Help/Samsung-Galaxy-phones-internet-settings/m-p/13363#M4013
Please post back with the info requested above.
Hope this helps.
16-07-2015 12:15 PM
16-07-2015 01:07 PM
I'm confused - you originally said that internet was not working.
Now you're saying that NOTHING is working?
Are you sure that you didn't change the settings or do an iOS update or something?
Have you made sure that data roaming is enabled and then see if you can make/receive calls?
Try switching off, taking the SIM out, GENTLY cleaning the SIM contacts, reinserting it and switching on again.
Do a manual scan for networks.
Do you see 48 and can you connect to it?
Can you then make/receive calls and send/receive texts?
Again double check that data roaming is enabled.
If that doesn't work then you may need to contact 48 support.
http://www.48months.ie/help#ask-a-48-agent
If calls and texts do work then you need to check that your internet/APN settings are correctly configured using the link that I posted above.
I don't know why you're seeing next membership starts 31st December 9999! You need to ask 48 support about that as it sounds like a bug alright!
Hope this helps.
19-07-2015 06:37 PM