07-10-2013 12:26 AM
Hello 🙂
My friend is on holidays in Salou, and i have tried texting her and all my messages come back as failed, but i can call them and they can call me!
She is also on 48.
It says on this that it should be free to recieve messages so why arent mine??
Help X
07-10-2013 10:42 AM
Can they text you?
Did they buy any EU roaming add-ons - for calls and/or texts?
I don't know if they have to buy the text add-on in order to be able to receive texts.
The calls add-on is a lot more cost effective than paying for incoming and outgoing calls from credit.
http://www.48months.ie/boiler-plate/add-on-rules
http://community.48months.ie/t5/The-Newsroom/Cheaper-roaming-rates/m-p/3476/highlight/true#M19
If they cannot get it working then they may need to log a query to get 48 support to look into this for them:
Hope this helps.
07-10-2013 10:42 AM
Can they text you?
Did they buy any EU roaming add-ons - for calls and/or texts?
I don't know if they have to buy the text add-on in order to be able to receive texts.
The calls add-on is a lot more cost effective than paying for incoming and outgoing calls from credit.
http://www.48months.ie/boiler-plate/add-on-rules
http://community.48months.ie/t5/The-Newsroom/Cheaper-roaming-rates/m-p/3476/highlight/true#M19
If they cannot get it working then they may need to log a query to get 48 support to look into this for them:
Hope this helps.