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Sending Messages Abroad

Anon
Not applicable

Hello 🙂 

My friend is on holidays in Salou, and i have tried texting her and all my messages come back as failed, but i can call them and they can call me!

She is also on 48.

It says on this that it should be free to recieve messages so why arent mine??

Help X

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Can  they text you?

Did they buy any EU roaming add-ons - for calls and/or texts?

I don't know if they have to buy the text add-on in order to be able to receive texts.

The calls add-on is a lot more cost effective than paying for incoming and outgoing calls from credit.

 

http://www.48months.ie/boiler-plate/add-on-rules

http://community.48months.ie/t5/The-Newsroom/Cheaper-roaming-rates/m-p/3476/highlight/true#M19

 

If they cannot get it working then they may need to log a query to get 48 support to look into this for them:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

Can  they text you?

Did they buy any EU roaming add-ons - for calls and/or texts?

I don't know if they have to buy the text add-on in order to be able to receive texts.

The calls add-on is a lot more cost effective than paying for incoming and outgoing calls from credit.

 

http://www.48months.ie/boiler-plate/add-on-rules

http://community.48months.ie/t5/The-Newsroom/Cheaper-roaming-rates/m-p/3476/highlight/true#M19

 

If they cannot get it working then they may need to log a query to get 48 support to look into this for them:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.