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No internet on my phone so unable to send messages

rusty_80
Visitor

Can't get or receive messages. Wonder why?

1 REPLY 1

dalyer
The Legend
The Legend

What sort of messages are you referring to? 

SMS text messages don't depend on mobile data. 

If you can't send or receive SMS text messages then what happens when you try to send one?

Any error messages? 

Is your SMSC number correct?

Can you make and receive calls on your phone? 

Do you have an active membership plan?

Did mobile data ever work on your phone? 

Did you ever configure your APN settings?

To do this text "APN" to 50048 and follow the instructions here:

Aren't you with 48 since 2018?

Surely this hasn't been a problem for over 6 years? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.