Replacement sim card error, new phone for christmas

[marklbarry]

Hi, i got a phone as a surprise for christmas and as such my new sim card was not ordered through the replacement sim card process, a new sim card was ordered. How can i activate the new sim card and replace my old one??

Thanks

[dalyer]

If you have a new SIM then you should still be able to get it up and running as a replacement on your existing account/number/membership etc. See here:

All you need to know about SIMs

Getting a phone for Christmas and need a new SIM

New SIM swap process is live

Hope this helps.

[Anon]

Hope the above links helped, Mark!

Let us know if not!