Envio de SIM

[EstefanySnchezM3534]

I'm writing to find out if my SIM card replacement has been sent, as my phone was stolen and I haven't received the new SIM I requested last Friday (february 20).

[dalyer]

See here: 

• https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487

When can I expect my SIM to arrive?

We use An Post, so your SIM will be delivered within 3-6 working days (weekends & bank holidays excluded)! 😊.

If your SIM hasn’t arrived: If it has been over 6 days (not counting the weekend and bank holidays), then its looks like your SIM has gone astray. We’re sorry about that! 

To get you back on track, order a new SIM here & ensure that you enter your complete address. 

If you need to contact 48 support about this then see the links in my signature below.