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19-06-2013 11:02 AM
Hi
I have been trying to renew my membership for sometime and think it has now run out and I am without a phone. This message keeps coming up whenever I try to buy any add ons...
OOPS!
We are currently experiencing some technical issues and cannot process your request.
Hang tight, our tech guys are working on it and hope to have it resolved shortly.
Also when trying to ask an agent a question I get another error message
Oops! You got an error!
Sorry! Not possible to log into the support site. Try again later or contact an agent
Can you please sort this out as I am without a phone now and there does not seem to be any support on your site.
Thanks for your help
Felicity
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19-06-2013 11:13 AM - edited 19-06-2013 11:14 AM
Can you log a support request here:
http://help.48months.ie/anonymous_requests/new
For what it's worth this is how 48 do support:
http://community.48months.ie/t5/Most-Popular-Questions/How-to-get-help/m-p/50#U50
Hope this helps.
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13-12-2020 10:13 AM
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13-12-2020 10:58 AM
https://48.ie/my48
What does your transactions page say about recent transactions?
https://48.ie/my48/transactions
See the link in my signature below for how to contact 48 support.
Hope this helps.
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13-12-2020 01:05 PM
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13-12-2020 02:31 PM
Bear in mind that 48 support generally don't read or respond to posts here on the community forum and it's not a great idea to post personal details such as your phone number here for anybody to see/use!
Hope this helps.
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20-03-2024 04:31 PM
Have you tried using a different browser? Or a different debit/credit card?
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