Top up

[NidhinA5582]

I topped up on 28 October 2026, but the 48 app sent a message saying it was unsuccessful. I tried to top up again twice today (29 October 2026), but unfortunately, I received the same error and could not complete the process. When I checked my bank statement, I saw that I was debited three times. Could you please refund the amount?

[dalyer]

You'll need to contact 48 support about this.

Nobody here on the Community Forum can do anything about such payment issues or refunds. 

And 48 support don't generally monitor or respond to posts here on the Community Forum.

You need to contact them directly yourself. 

See the links in my signature below.