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20-03-2015 10:43 AM

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20-03-2015 11:24 AM - edited 20-03-2015 11:25 AM
Did you perhaps buy a mobile calls add-on during your previous Guido membership that is still in force such that when you use the minutes up then you will be onto the "unlimited" Don allowance?
If this doesn't explain it then ask 48 support directly:
http://www.48months.ie/help#ask-a-48-agent
Normally Don shows "All calls ([subject to] fair usage policy)" in My48.
Hope this helps.

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20-03-2015 11:13 AM - edited 20-03-2015 11:14 AM
Maybe your Guido memberhip is still active and the Don membership will only kick in when that has expired?
What does your online account say about your current membership type and expiry date and (if applicable) next membership type and start date?
A newly purchased membership only kicks in when the current one expires and not immediately (unless the most recent membership has expired already).
Hope this helps.
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20-03-2015 11:22 AM

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20-03-2015 11:24 AM - edited 20-03-2015 11:25 AM
Did you perhaps buy a mobile calls add-on during your previous Guido membership that is still in force such that when you use the minutes up then you will be onto the "unlimited" Don allowance?
If this doesn't explain it then ask 48 support directly:
http://www.48months.ie/help#ask-a-48-agent
Normally Don shows "All calls ([subject to] fair usage policy)" in My48.
Hope this helps.

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20-03-2015 12:04 PM
Did that explain it?
I see that my reply was marked as a solution so I presume so...?
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20-03-2015 12:21 PM
I'd bought a credit add on the day before, so that I have the 46 mins left and then it'll use the unlimited credit. Thanks again. Bob
