Mms problem
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13-10-2013 10:51 PM
I haven't been able to send mms messages since the network went down last week. I have checked and re checked all my settings and still no joy???
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13-10-2013 11:14 PM
Hi!
This may seem obvious...but! have you checked you have enough spends for sending your MMS? Have a look on your membership page and check your allowance there... otherwise maybe contact a 48 agent to get to the bottom of it.
Let me know how you fare out!
This may seem obvious...but! have you checked you have enough spends for sending your MMS? Have a look on your membership page and check your allowance there... otherwise maybe contact a 48 agent to get to the bottom of it.
Let me know how you fare out!
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14-10-2013 06:28 AM
I'll check that out. Thanks for the reply.

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14-10-2013 11:50 AM
Yeah - you need credit to send MMS messages - 30c per MMS. They are not covered by membership allowances. Your online account or dialing *100# will give your credit balance.
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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14-10-2013 08:03 PM
Yeah that's my problem I don't have enough credit. Thanks for the help.
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14-10-2013 08:19 PM
Glad your sorted!
