Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mms problem

trublu74
Visitor

‎13-10-2013 10:51 PM

I haven't been able to send mms messages since the network went down last week. I have checked and re checked all my settings and still no joy???
0 Likes
5 REPLIES 5

1amcn
Rock Star

‎13-10-2013 11:14 PM

Hi!
This may seem obvious...but! have you checked you have enough spends for sending your MMS? Have a look on your membership page and check your allowance there... otherwise maybe contact a 48 agent to get to the bottom of it.
Let me know how you fare out!
0 Likes

trublu74
Visitor

‎14-10-2013 06:28 AM

I'll check that out. Thanks for the reply.
0 Likes

dalyer
The Legend
The Legend
In response to trublu74

‎14-10-2013 11:50 AM

Yeah - you need credit to send MMS messages - 30c per MMS. They are not covered by membership allowances. Your online account or dialing *100# will give your credit balance.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

trublu74
Visitor

‎14-10-2013 08:03 PM

Yeah that's my problem I don't have enough credit. Thanks for the help.
1 Like

1amcn
Rock Star

‎14-10-2013 08:19 PM

Glad your sorted!
0 Likes