cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Membership paid but can't call or text

Anon
Not applicable

My girl friend paid my membership as gift to someone but i cant call anyone but i can text. when i open my account its says i cant call and i cant pay my memebership again as well. 

Thank you 

1 REPLY 1

dalyer
The Legend
The Legend

If you can text then you must have a current membership. Your online account should clarify what it is and when it expires. What does your online account say about your membership status, expiry date and calls/texts/data/credit balances?

 

If you can't call then you may have used up your call allowances. In which case you may need to buy a calls add on. Buying a new membership now will not prematurely end your current membership & give you calls. The current membership still has to run its course.

 

If your gf did use the correct number to buy you membership then it will have stacked for use when your current membership expires.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.