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Hi, I am not receiving texts to my phone, I have restarted it and also deleted a few messages.

Anon
Not applicable

‎04-10-2014 09:20 AM

Hi, I am not receiving texts to my phone, I have restarted it and also deleted messages just in case, but still I can't receive texts. This is very frustrating. Can you help me please. Ciara
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5 REPLIES 5

dalyer
The Legend
The Legend

‎04-10-2014 10:06 AM

Did it ever work?

If so when did it stop and what changed?

Can you send texts?

Is your message storage full?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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Anon
Not applicable

‎12-10-2014 10:33 PM

Yes it has worked since I moved to 48. It stopped working a week ago, nothing had changed in that I didn't change settings or anything. My message storage is not full. I frequently Hey message sending failed ams have to delete messages and resend a number of times before it will eventually send. I am not receiving some messages as i have been told that people have sent me messages but i haven't received them. My membership is up to date.
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bigjoeod
Regular
In response to Anon

‎12-10-2014 11:11 PM

Dayler it sounds to me she may have changed the message server number by mistake. You got the number handy and we get her to check to see if its a match?

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If I helped you out, you can help me out by giving me 'Kudous' (The big thumbs up button) and accepting my answer as the solution to your problem.
Slowly putting the laughter back into slaughter..
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dalyer
The Legend
The Legend

‎12-10-2014 11:44 PM

Message centre number is here:

http://community.48months.ie/t5/Most-Popular-Questions/Problems-sending-a-text/m-p/984#U984

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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bigjoeod
Regular
In response to dalyer

‎12-10-2014 11:55 PM

Good man yourself.

 

Ciara report back to us if this solution helps.

________________________________
If I helped you out, you can help me out by giving me 'Kudous' (The big thumbs up button) and accepting my answer as the solution to your problem.
Slowly putting the laughter back into slaughter..
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