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Why can't I receive SMS messages from Hong Kong and Ireland?

kinkwongw1043
Newcomer
Why can't I receive SMS messages from Hong Kong and Ireland?
1 REPLY 1

dalyer
The Legend
The Legend

When you say "from Hong Kong and Ireland" does this mean that you can't receive any text messages at all? 

Or are you able to receive texts from some numbers?

Can you send texts to Hong Kong and Ireland? 

Is your SMSC number configured correctly?

Can you make/receive calls to/from the numbers in question? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).