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Foreign calls and texts.

danielhaydock
Newcomer

Dear  48 Team,

 

I'm curremtly abroad in Switzerland and I can't send texts or make calls. I bought two sets of roaming add ons and a gig of internet to the value of 14 euro yesterday. It said success when I purchased the add ons last night but I haven't received a confirmation text and I cant text or call. My phone number is [number removed] and my email is [address removed]. I tried adding the swiss prefix of +41 to my number but still no luck. 

 

Yours sincerely,

 

Daniel Haydock

 

 

 

*** Edit: personal details removed -Marion

 

1 ACCEPTED SOLUTION

Also see here since this one also deals specifically with Switzerland (which is not in the EU so the EU roaming add-ons are useless there and so you need cash credit to make/receive calls and send texts):

 

http://community.48months.ie/t5/Need-Help/my-roaming-add-on-is-not-working/m-p/17747/highlight/true#...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

2 REPLIES 2

Also see here since this one also deals specifically with Switzerland (which is not in the EU so the EU roaming add-ons are useless there and so you need cash credit to make/receive calls and send texts):

 

http://community.48months.ie/t5/Need-Help/my-roaming-add-on-is-not-working/m-p/17747/highlight/true#...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.