cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exchanging Memberships

jessie_29
Newcomer
I topped up by €20 last night and intended on getting the DON membership as I have been the last few months. But I had deleted the message and couldn't remember what word to text to 1745 to receive this membership and texted "monthly" to 1745 by accident. Is there any way I can exchange the Standard Membership I received to the DON membership as I had intended to get?
Thanks, jessie
1 ACCEPTED SOLUTION

Anon
Not applicable
Hey Jessie,

I'd say your best bet in this instance would be to write to the tech crew, who would usually take care of all this account-based stuff!

Hit them up using the "Raise a Ticket" link below in my signature! Hope this is of help to you! 🙂

View solution in context

2 REPLIES 2

dalyer
The Legend
The Legend

You'll have to contact 48 support and ask them if they can do this for you:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
Hey Jessie,

I'd say your best bet in this instance would be to write to the tech crew, who would usually take care of all this account-based stuff!

Hit them up using the "Raise a Ticket" link below in my signature! Hope this is of help to you! 🙂