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Can't register my sim to port from 3 to 48.

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Anon
Not applicable

‎10-08-2013 03:03 PM

Hi. I am currently trying to port my sim from 3 to 48. In the My 48 section of the website when I click 'Move my Number' an error message appeared saying ' Loading! We are activating your SIM. Refresh your account in a few minutes in order to get it.' Could anyone help me?

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dalyer
The Legend
The Legend

‎10-08-2013 08:37 PM

Did you register the 48 SIM before trying to port your number?

 

http://48months.ie/register-sim

 

If you did then you probably need to log a support request to ask 48 to look into this for you:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎10-08-2013 08:37 PM

Did you register the 48 SIM before trying to port your number?

 

http://48months.ie/register-sim

 

If you did then you probably need to log a support request to ask 48 to look into this for you:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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