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Some people cannot call or txt me since I ported my number

JohnN8260
Newcomer

Hi all. I've discovered that several people cannot call or txt me since I moved to 48, but they can reach me via Whatsapp. As this also includes my Online Banking App verification code, it is very frustrating. The Tech dept in 48 are looking into it, but so far no solution in sight. Has anyone had a similar problem, and found a solution? TIA, John.

1 REPLY 1

dalyer
The Legend
The Legend

Yes, several people have reported similar problems over the years. 

Only 48 will be able to fix this for you so keep dealing with them about it. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.