48 Community

Anon · ‎02-10-2016

We have no service all day!! No phone,no internet,no any signal. What can we do?

dalyer · ‎02-10-2016

When you say "we" so you mean more than one person/phone/SIM?

Where are you located?

Try switching off, taking the SIM out, gently cleaning the contacts, reinserting it, switching on again and manually searching for networks and connecting to 48 if you see it.

If that doesn't help then you may need to contact 48 support for more advice.

http://www.48months.ie/help/ask-agent

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎04-10-2016

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

padraicjkeane · ‎06-10-2016

Hi I am abroad and have bought roaming add ons with calls and text but I cannot get any seevice. what can I do?

padraicjkeane · ‎06-10-2016

I am receiving texts but it says no service?

dalyer · ‎06-10-2016

Most likely this problem:

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

You may have to be persistent and try that several times before it works.

It's due to the stupid way that Apple do things.

If you are getting messages are you sure that they're not iMessages routed over wifi?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎06-10-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.