48 Community

My sim is blocked

Help

my membership is telling me i don't have an active plan

Hi I have just received an automated voice note telling me I don't have an active plan? how is this possible when i am set up with monthly automatic renewal to my plan and membership?

Ordering a new sim with an existing deactivated Account

Subscription payment

System won't accept payment. What is number to call customer care

Payment

I was buying membership on 48 website and it took two payments out of my account

I bought some membership early on today. Yet it won't allow

I bought some membership early on today. It's €12.99 and you took from my bank account. Can you sort out please.

Inactive account since out of country

Hi,I have been outside ireland since 3 months almost. I have recd an email stating that I should top-up my account to keep it active. I will be returning to ireland on 31st october and i dont want to top it up before that. is there any way to keep my...

bill in double charge when activating the chip

HelloI would like to better understand how the plan works, as the advertisement says the cost is €12.99 and €25.98 was charged, double the proposed amount. What is the reason and what is the final total value per top-up to maintain the plan?Regards

Trying to renew membership

When I go to renew membership it is not working, when I give card details and click 'pay now'