Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

When a payment fails - please don't send emails!!

Anytime my mobile data gets cut off as a result of a subscription renewal failure, I am locked out of my phone's connectivity when not in range of Wifi. WHY? Please do not send an email telling me of any subscription renewal issues as then my phone d...

bourkeg by Newcomer
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SIM not working after no use for 2 months

Hi staff., I am difficulty to renewal my 48 mobile, I missed 2 months renewal my 48. Mobile because I went outside Ireland, I paid 2time 7.99. +7.99€, please help me to sim block or any issues please help me.I am struggling too much without phone, no...

Replacement SIM not arrived

I ordered my SIM got an email to say it's dispatched and it never arrived I got in touch and was told it was on the way. I ordered another one got in touch again and still the same issue. I ordered it on the Monday before the bank holiday and it stil...

What is the 40GB Membership?

I joined last year to the unlimited data and calls 12.99 per month.In oct last year it was changed to 40GB Membership? What is this? I didn't change anything but I have noticed a slowdown in my speeds and coverage

No option to pay using cash credit on my account

I have 25.99 credit in my account. Whenever I attempt to purchase a plan or premium credit, for example, I'm asked for my card details, ignoring the credit (which is greater than what I want to purchase, so it's not a question of not having enough cr...

Two direct debits for 48 instead of one

Hi, am I paying a direct debit of 12.99 twice a month? My banking is telling me I’ve two upcoming subscriptions of the same amount for 48. Please rectify this. I only want to pay once a month